Customer Service
Call us at (800) PARTY CITY or (800) 727-8924, text us (1+ (914) 200-4600), or use our Live Chat feature:
Monday through Friday 8:00am – 8:00pm EST
Saturday & Sunday 9:00am – 6:00pm EST
Halloween Preorder
Call us at (800) 715-5012
Monday through Friday 8:00am – 8:00pm EST
Saturday & Sunday 9:00am – 6:00pm EST